Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website www.MyRapidRelief.com and the services provided by RR Navigator ("we", "us", or "our"). By accessing our website, interacting with our call center or AI agents, or submitting a form, you agree to be bound by these Terms.

1. Services Provided & Disclaimers

RR Navigator is a private advocacy network. We collect information solely for internal screening purposes. If you meet the preliminary eligibility criteria based on our internal screening, we may offer to transfer you live on the telephone to a specialized advocate, law firm, or representative who can assist with your specific claim. We do not sell or provide your raw data to these advocates prior to or in lieu of a live transfer.

We are not a law firm, nor do we provide legal or financial advice.

NO GOVERNMENT AFFILIATION: RR Navigator is a private entity. We are NOT affiliated with, endorsed by, or acting on behalf of the Social Security Administration, or any other local, state, or federal government agency.

2. Consent to Communications

By providing your contact information, you expressly consent to receive communications exclusively from RR Navigator via phone calls, SMS/text messages, emails, and artificial or prerecorded voice messages (including AI agents) regarding your inquiry. This consent applies even if your number is listed on a Do Not Call registry. You may opt out at any time.

3. Indemnification

You agree to defend, indemnify, and hold harmless RR Navigator, its affiliates, directors, officers, employees, and agents from and against any claims, actions, demands, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of the website, or your interactions with any external professionals following a live phone transfer.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RR NAVIGATOR BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR SERVICES.

UNDER NO CIRCUMSTANCES WILL THE TOTAL, AGGREGATE LIABILITY OF RR NAVIGATOR, FOR ANY CLAIMS ARISING UNDER THESE TERMS OR RELATING TO YOUR USE OF THE WEBSITE OR SERVICES, EXCEED THE SUM OF FIVE HUNDRED DOLLARS ($500.00). THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS.

5. Dispute Resolution & Mandatory Mediation

Please read this section carefully, as it affects your legal rights.

In the event of any dispute, claim, question, or disagreement arising from or relating to these Terms or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith. If they do not reach such solution within a period of 60 days, then upon notice by either party to the other, all disputes shall be submitted to mandatory, confidential mediation administered by a mutually agreed-upon mediator located in El Paso County, Colorado.

Participation in mediation is a strict condition precedent to either party initiating litigation or arbitration. The parties shall share the costs of the mediator equally. If the dispute is not resolved through mediation, either party may pursue further legal action exclusively in the state or federal courts located in El Paso County, Colorado.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without giving effect to any principles of conflicts of law.

7. Contact Information

If you have any questions about these Terms, please contact us at:

RR Navigator
6547 N. Academy Blvd #2565
Colorado Springs, CO 80918
Phone: 833-593-5220